By registering or using Baji Live, you agree to the practices described in this policy.
1. Information We Collect
When you create an account or interact with Baji Live, we may collect the following types of information:
Personal Information
- Full name
- Residential address
- Postal code
- Phone number
- Email address
- Date of birth
- Government-issued identification details
Financial Information
- Credit/debit card details
- Mobile wallet information (where applicable)
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Device type
- Browser type
- Login timestamps
- Usage activity
Customer Support Information
- Live chat records
- Email communication
- Support requests and inquiries
All collected data is securely stored on protected servers.
2. How We Use Your Information
Your information is used strictly for legitimate business and legal purposes, including account creation and management, identity verification (KYC procedures), payment processing, fraud prevention, risk management, customer support, service personalization, and legal compliance.
We do not collect unnecessary data.
3. Account Setup, Eligibility & Verification
Only individuals who are 18 years or older, are legally permitted to participate in gaming activities in their jurisdiction, and can legally enter binding agreements may register on Baji Live.
By opening an account, you confirm that you understand the risks associated with betting activities, meet the legal age requirement, and are legally authorized to accept contractual obligations.
Single Account Policy: Each user is permitted to create only one account. Duplicate accounts may result in account suspension, account termination, or loss of associated benefits.
Verification Process: All users must complete identity verification when required. This may involve submitting valid identification documents. Providing false or misleading information may result in account restriction or closure.
4. Cookie Policy
Baji Live uses cookies to enhance your browsing experience. Cookies help us remember your language preferences, improve website functionality, analyze site performance, and personalize content and promotions.
You may disable cookies in your browser settings. However, certain features may not function properly without cookies enabled.
5. Personalization of Services
If you are a verified and active user, Baji Live may personalize your experience based on your activity and preferences, including suggested sports events, recommended games, trending matches, related tournaments, and popular betting markets.
6. Marketing & Communications
Baji Live may share updates through Instagram, Facebook, Twitter (X), YouTube, and email newsletters about upcoming events, promotions, platform updates, and special announcements.
You may unsubscribe from marketing communications at any time.
7. Risk Management & Fraud Prevention
To maintain a fair and secure platform, we process data for fraud detection, suspicious activity monitoring, anti-money laundering checks, risk assessment, and regulatory compliance.
8. How Your Information Is Shared
Baji Live does not sell, rent, or trade your personal data. Information may only be disclosed when required by law, requested by competent regulatory authorities, necessary for payment processing, or required to prevent fraud or illegal activity.
9. Third-Party Service Providers & Partners
To operate efficiently, Baji Live may engage trusted third-party providers for payment processing, IT infrastructure, customer support services, data analytics, and marketing services. These partners operate under strict confidentiality agreements and data protection standards.
10. Third-Party Websites
Our platform may contain links to external websites not owned or controlled by Baji Live. We are not responsible for their privacy practices, content, or data policies.
11. Data Retention
We retain personal information only for as long as necessary to comply with legal obligations, fulfill business requirements, resolve disputes, and prevent fraud. Once no longer required, data is securely deleted or anonymized.
12. Data Security Measures
Baji Live uses advanced security technologies including SSL encryption, secure payment gateways, firewall protection, access control systems, and continuous monitoring. We regularly update our systems to maintain high security standards.
13. Responsible Gaming
Baji Live promotes responsible participation. Gaming activities should be treated as entertainment and not as a source of income. If you believe you are experiencing difficulty managing your gaming behavior, please seek professional assistance.
14. Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy, you may contact us through 24/7 Live Chat, official email support, WhatsApp, or Facebook Messenger. Our support team is available at all times to assist you.
How We Safeguard Your Information
We don’t just store data; we defend it. Unlike smaller platforms that may have lax security, Baji employs multiple layers of protection:
- Advanced Encryption: Every piece of data sent between your device and our servers is shielded by 128-bit SSL encryption.
- Secure Payment Processing: Your financial details for bKash, Nagad, or UPI are never stored directly on our servers; they are handled through secure, encrypted gateways.
- Biometric Security: The Baji App supports fingerprint and FaceID, ensuring that only you can access your personal account details.
- Strict Confidentiality: We never sell or share your personal data with third-party marketing firms. Your information is used solely to enhance your experience on the Baji Live Exchange.
